Trust center
The record behind responsible use.
EX MULTIS shows what information is used, how it’s handled, and where provider or plan-specific terms apply—so you can make informed decisions with confidence.Key disclosures
Essential details at a glance.
Provider data
What is shared with model providers and when zero-data retention applies.Learn more →Security
How we protect data and operate a secure, reliable service.Learn more →Retention
How long information is retained and when it is deleted.Learn more →Boundaries
What we do not assume, where human review may apply, and which terms govern use.Learn more →Context matters
What disagreement and uncertainty look like.
AI can be highly useful, but it does not always have a single correct answer. Sources may conflict, laws can differ by provider or jurisdiction, and some topics require professional judgment.Learn how to evaluate responses →Written confirmation required
What we do not assume.
The following require review and a written agreement or account-level confirmation before EX MULTIS represents them as active.- Use with regulated, student, patient, employee, highly sensitive, or institutionally restricted information
- A guaranteed data-processing or storage region
- Zero Data Retention or another provider-specific retention configuration
- A fixed security-incident notification period
- Uptime, response-time, recovery-time, recovery-point, or support service levels
- A data processing addendum or institution-specific terms